USING OUTLOOK FROM HOME

(note:NOT supported)

Many people have expressed a desire to use MS Outlook on their home computers to get email. While this is not supported by Computer Services (we only support access to email via the website when away from campus), we have decided to include in this newsletter an instructional sheet for setting up MS Outlook 97 on your home computer (NOTE: NOT OUTLOOK EXPRESS). This article is from the point of view that you have a legal license copy of Outlook 97\Office 97 and are using Windows 95 or Windows 98. No responsibility will be assumed by Computer Services for any problems that arise on your home computer as a result of following the below instructions. You should take all necessary precautions, such as backing up your hard drive, before doing anything to your home computer

These instructions assume you are using the LSUHSC dial-up service. If not, check with your ISP before making any changes to your network setup.

On your home computer, do the following (you may need your Windows 95\98 CD):

  1. Click on Start --> Settings --> Control Panel -->Network
  2. In the "Following components are installed" list, look for Client for Microsoft networks. If it's not there, click Add -->
    Client --> Add --> Microsoft (on left side) --> Client for MICROSOFT Networks (on right side). Click OK until back to "Following components are installed" list.
  3. Click once on Client for Microsoft Networks and click on Properties.
  4. Click in the box beside Log onto windows NT domain and in the domain box type LSUMC-MASTER. Click OK to go back to the "Following components are installed" screen. Make sure TCP/IP is installed (if not, click add --> protocol --> Microsoft --> tcpip). Click once on TCP/IP to highlight & click on properties. Click on the WINS Configuration tab and select Enable WINS Resolution. Add the following numbers in this order: 155.58.104.3, 155.58.104.2
  5. Click OK and OK and restart the computer
  6. After the computer comes back up, put in your Microsoft Office 97 cd. Click start --> run --> d:\setup where "d" represents your CD Rom drive.
  7. Click Add\Remove components. Do not deselect anything as this will uninstall parts of your Office 97. Instead, click once on MS Outlook to highlight it (not deselect) and click on Change Option. Click in the box beside MS Exchange Server Support to select it and then click ok to continue. This will install this one component.
  8. Dial into LSUHSC. Once connected, it should make you log into LSUMC-MASTER (don't save password since it changes every 30 days). Right-click on INBOX on your desktop. Choose properties
  9. Make sure Microsoft Exchange Server is listed in the "following information services" box. If not, click Add --> MS Exchange Server --> OK.
  10. Click Show Profiles. Highlight your profile. Click on Properties. Highlight Exchange Server and click properties again. For Exchange Server, key in SH-EXCH, for Mailbox key in YourLastname, YourFirstname (ex: Doe, John) and then click Check Name
  11. Click on the Delivery tab and make sure the delivery is set to Mailbox - YourLastname, YourFirstname (ex: Mailbox - Doe, John). If not, click down arrow key and choose that. Click Apply and close\ok.
  12. Now, go into Outlook & you should see your mail. Be careful that it doesn't download your mail to your hard drive (click on Tools --> Services --> Delivery and make sure it is delivering to your MAILBOX, not your Personal Folders)

Again, the Computer Services Desktop Support Helpdesk does not guarantee this will work for you nor does Computer Services support using MS Outlook from home to access email.

Good luck!

Shv PC Helpdesk
Email: sh-helpdesk@lsuhsc.edu
Back to Table of Contents
For any questions or comments about this web site, please feel free to email us at sh-helpdesk@lsuhsc.edu. Thank you!