Word 97 and Excel 97

These are the steps for updating your Office 97 versions of Word and Excel. Some of these steps you may not need to use depending on which version of 97 you have installed. Before installing this or any other program, you should always run maintenance on your machine. Please refer to the article "Cleaning Up My Machine" for instructions on running scandisk and defrag. In addition, it is highly recommended that you close any open programs, including the MS Office Toolbar.

• There are 3 versions of Office 97 that could be installed, lets see which one you have.

1. Open up Word or Excel
2. Click Help on your toolbar and then click "About Microsoft Word" or "About Microsoft Excel"
3. You will see 'Microsoftâ Word' (or Excel) and one of these versions: SR-1, SR-2, or nothing at all.
   EX: Microsoft Word 97 SR-1

This will be your 1^st guide. If SR-2 is indicated, smile, your software is up to date. If nothing is indicated, you will have to install both SR1 and SR2 patches to make your software up-to-date. And now the tricky one, if SR-1 is indicated, you will need to run Office Version Checker to determine if SR-2 will update properly. When you run the version checker, it will give you either an OK to install SR-2, or that it cannot find the Office 97 installation. If the later, you will have to follow the same steps as if nothing was indicated.

• To run the Office Version Checker:

1. Click on Start à Find à Computer and key in PCHELP1 in the Named box
2. Double-click on PCHELP1 under the name column and a window will open
3. Double-click the Year2000 folder, then double-click the Office97 folder, and finally double-click the Off97 Ver Check folder
4. Double-click the sr2chk.exe file, and click Yes to the License Agreement if you agree after reading and understanding

• You have determined that you need a patch, now we need to find out if you have the space to install it. These patches are LARGE, they require twice as much room to install than you would think. SR-2 is the largest at 23+mb, it requires 65 mb of free disk space to install. SR-1 is 8+mb, so it is a little easier to install. If necessary, you will "download" and install SR-1, delete it, then do the same with SR-2.

1. Double-click on My Computer. This will show all your disk drives.
2. Right-click on the C drive, and click Properties.
3. Look for Free space. We need at least 75,000,000 bytes or 75 megabytes.

If you do not have the Space to install both patches, you will need to go through the files on your harddrive, getting rid of old files or programs that you do not use. Please call the PC Helpdesk at x5470, menu option #2, for assistance in cleaning up your harddrive.

• If you need the patch, and you have the space, then start with step number one. If you only need SR-2, go down to step number four.
1. Click on Start à Find à Computer and key in PCHELP1 in the Named box
2. Double-click on PCHELP1 under the name column and a window will open
3. Double-click the Year2000 folder, then double-click the Office97 folder
4. Double-click Sr1off97.exe to begin the installation of SR-1.
5. Follow the instructions, answer yes and I Accept at the License Agreement if you have read, understand, and agree to the license.
6. When complete, reboot.
• If you have the room, proceed with the next patch as follows.
1. Click on Start à Find à Computer and key in PCHELP1 in the Named box
2. Double-click on PCHELP1 under the name column and a window will open
3. Double-click the Year2000 folder, then double-click the Office97 folder
4. Double-click SR2bOF97.EXE to begin the installation of SR-2.
5. Follow the instructions, answer yes and I Accept at the License Agreement if you have read, understand, and agree to the license.
6. When asked to enter in the Product ID #, open Word and click HELP and About Microsoft Word and write down the 20 digit Product ID #. Close Word, then type in the Product ID # and click OK.
7. Did it find errors? If errors come up about having different versions you will have to run Sr1off97.exe if you have not run it yet. If you have already installed Sr1off97.exe and you still have errors, you will have to reinstall Office 97 and rerun both patches.
8. When complete, reboot.
• Let’s make sure that the version is correct.
1. Open up Word
2. Click Help on your toolbar and then click "About Microsoft Word"
3. You should see ‘Microsoftâ Word SR-2’.

If you have any questions or problems running the patches, please call the PC Helpdesk at x5470, menu option #2.

Daniel Bissell PC Support Analyst III dbisse@lsumc.edu

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